[PODCAST] Where are we with voice in Travel?

In a recent Podcast I was asked “What is the State of the Nation in Voice for Travel Brands?” the commentary was discussed in the context of a number of research pieces recently been undertaken to understand what brands like Kayak and Skyscanner had learned from their early tests into the interface.  I discuss voice in a wider context stressing the importance of other channels in conjunction with voice and why KITT from Knight Rider is playing an important part in rapid consumer uptake.

Listen to the full podcast here:  


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s