The Future Of Communication Between Brand & Customer

I was recently asked to appear on ‘The Botcast’ podcast to talk through my experience and share some thoughts on how brands should think about voice and chat bots for conversational commerce, conversational SEO and shifting consumer behavior.

Fun fact, I was also drinking a cup of tea whilst this was being recorded, can you tell?

Without further ado, please listen here:

CHARLIE CADBURY – THE FUTURE OF COMMUNICATION BETWEEN BRAND AND CUSTOMER

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